1. Introduction / تعارف
Welcome to Pharma Khata ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
فارما خاتا میں خوش آمدید۔ ہم آپ کی رازداری کی حفاظت اور آپ کی ذاتی معلومات کی سیکیورٹی یقینی بنانے کے پرعزم ہیں۔
By using Pharma Khata, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect / ہم جو معلومات جمع کرتے ہیں
2.1 Personal Information / ذاتی معلومات
We may collect the following personal information:
- Account Information: Name, email address, phone number, and pharmacy name
- Business Information: Pharmacy license number, address, and business details
- Payment Information: Billing address and payment method details
2.2 Business Data / کاروباری ڈیٹا
As you use Pharma Khata to manage your pharmacy, we store the following business data:
- Inventory Data: Medicine names, quantities, batch numbers, expiry dates, and pricing
- Transaction Data: Sales records, purchase history, and billing information
- Customer Data: Customer names and contact information (if you choose to add them)
2.3 Automatically Collected Information / خودکار طور پر جمع شدہ معلومات
- Device information (model, operating system, unique device identifiers)
- Log data (IP address, browser type, access times, pages viewed)
- Location data (country/region level, with your permission)
- Usage data (features used, interactions within the app)
3. How We Use Your Information / ہم آپ کی معلومات کا استعمال کیسے کرتے ہیں
- To Provide Services: Deliver, maintain, and improve our pharmacy management features
- To Process Transactions: Handle sales, generate invoices, and manage your billing
- To Sync Data: Keep your data synchronized across devices and backed up in the cloud
- To Communicate: Send you service updates, security alerts, and support messages
- To Improve: Analyze usage patterns to enhance app performance and user experience
- To Ensure Security: Detect and prevent fraud, unauthorized access, and other harmful activities
- To Comply: Meet legal obligations and enforce our terms of service
4. Data Sharing and Disclosure / ڈیٹا شیئرنگ اور انکشاف
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers: With trusted third-party providers who assist in operating our services
- Legal Requirements: When required by law, regulation, or valid legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Important / اہم: Your inventory and transaction data belong to you. We will never access or use your business data for purposes other than providing you with our services.
5. Data Security / ڈیٹا سیکیورٹی
We implement industry-standard security measures to protect your information:
- Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access Controls: Strict authentication and authorization mechanisms
- Regular Audits: Periodic security assessments and vulnerability testing
- Secure Infrastructure: Hosted on reliable cloud providers with strong security practices
6. Data Retention / ڈیٹا رکھنے کا دورانیہ
We retain your information for as long as your account is active or as needed to provide services:
- Account Data: Retained until you delete your account
- Business Data: Retained as long as you use our services, with backups maintained for 30 days after deletion
- Log Data: Automatically deleted after 90 days
7. Your Rights / آپ کے حقوق
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing of your personal data
- Withdrawal: Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us at privacy@pharmakhata.pk.
8. Children's Privacy / بچوں کی رازداری
Pharma Khata is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.
9. International Data Transfers / بین الاقوامی ڈیٹا ٹرانسفر
Your information may be transferred to and processed in countries other than Pakistan. We ensure that appropriate safeguards are in place to protect your data.
10. Changes to This Policy / پالیسی میں تبدیلیاں
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us / ہم سے رابطہ کریں
If you have any questions, concerns, or requests regarding this Privacy Policy:
Email / ای میل: privacy@pharmakhata.pk
Support / سپورٹ: support@pharmakhata.pk
Website / ویب سائٹ: pharmakhata.pk
Address / پتہ: Pharma Khata Team, Pakistan
12. Consent / رضامندگی
By using Pharma Khata, you consent to this Privacy Policy and agree to the collection and use of your information as described herein.
فارما خاتا استعمال کرکے، آپ اس رازداری کی پالیسی سے اتفاق کرتے ہیں اور بتائی گئی طرح آپ کی معلومات کے جمع اور استعمال پر اتفاق کرتے ہیں۔